F & B SERVICE KNOWLEDGE

Follow @GustiSatriawan

RUANG LINGKUP PEKERJAAN

·         Hotel

·         Catering

·         Kapal pesiar

·         Restoran-restoran di luar hotel

·         Rumah sakit

• Industri

RUANG LINGKUP PEKERJAAN F & B DEPARTMENT

·         Restaurant

·         Room service

·         Banquet

·         Bar

·         Kitchen

·         Steward

PERSONNEL YANG MENANGANI F & B

RESTAURANT

·         F & B Manager

·         Restaurant Manager

·         Head Waiter

·         Captain

·         Waiter/ess

·         Busboy

KITCHEN

·         F & B Manager

·         Executive Chef

·         Sous Chef

·         1^st cook

·         2^nd cook

·         Self Cook

·         Cook Helper

BAR

·         F & B Manager

·         Bar Manager

·         Head Bartender

·         Bar Captain

·         Bartender/ess

·         Barboy

BANQUET

·         F & B Manager

·         Asst. F & B Manager

·         Banquet Manager

·         Banquet Head Waiter

·         Banquet Captain

·         Banquet Waiter

·         Banquet Bushboy

TIPE BAR

• Service Bar

Bar yang terletak di back of the house, hanya melayani pemesanan dari kamar hotel melalui Room Service.

• Public Bar/Front Bar

Bar yang terlihat oleh tamu:

Bar in the Restaurant, Discotheque Bar, Night Club Bar, Snack Bar.

HUBUNGAN BAR DENGAN COST CONTROL

·         Standard drink size/portion.

·         Standard drink cost.

·         Standard Glassware.

·         Standard parstock/inventory.

LAYOUT BANQUET

·         U Shape

·         Comb Style

·         Classroom

·         Theatre Style

·         T Shape

·         E Shape